The OIT Help Desk telephone number is (540) 887-7075.
OIT Help Desk hours are 8:30am-4:30pm Monday through Friday.
To report an issue to OIT, click on the link to the OIT Service Desk Help Request Form. You will need to log in with your Network Password. Title and Summary are the only required fields, but please give us enough information to solve the problem, including, if possible, steps to replicate the issue:
Documentation about the OIT Help Desk Request system is here:
To request MultiMedia equipment or service, fill out the form here:
To request services for a new employee, fill out the form here:
To see your previously created Help Requests, click here. You will need to log in with your Network password:
Student ONLY: Tell Me My PIN Password RESET
- Forgotten your PIN? Need to reset your NETWORK PASSWORD? You can RESET your NETWORK password to your PIN here.
Faculty/Staff ONLY: Network Password Change
- If it has been 90 days and you need to change your NETWORK password, you can change your Mary Baldwin NETWORK password here.
- Want to connect to MBCWifi? This page walks you through the steps.
- Mary Baldwin has a wide range of online services. This Quick Start guide will help you learn how to use those services